Privacy Policy

Last updated: October 11, 2025

Welcome to ZoonTep! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit zoontep.com or make a purchase from our store.

1. Information We Collect

We collect information that helps us process your orders, improve our services, and communicate with you.

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (securely processed by third-party payment providers)

b. Non-Personal Information

We automatically collect certain data to improve our website experience, such as:

• IP address

• Browser type and version

• Device type and operating system

• Website usage statistics via cookies or analytics tools

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Provide customer support

• Improve our website and marketing performance

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

ZoonTep uses cookies and similar technologies to personalize your experience, remember your preferences, and analyze website traffic.

You can control or delete cookies via your browser settings. However, disabling cookies may affect certain site features or functionality.

4. Data Sharing

We only share your data with trusted third parties that help us operate our business:

• Payment processors (e.g., Shopify Payments, PayPal)

• Shipping partners (to deliver your order)

• Analytics and marketing tools (Google Analytics, Meta Ads, etc.)

Each third party is obligated to protect your information and use it only for the services they provide to us.

5. Data Retention

We retain your personal data for as long as necessary to:

• Complete your transactions

• Comply with legal and accounting obligations

• Resolve disputes and enforce agreements

You may request deletion of your personal information at any time (see below).

6. Your Rights

Depending on your region (EU, UK, Canada, etc.), you have the right to:

• Access your personal data

• Correct or update inaccurate information

• Request data deletion

• Withdraw consent for marketing communications

To exercise your rights, contact us at zoontep@gmail.com

7. Data Security

We use SSL encryption, secure payment gateways, and strict access controls to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting on this page, with the updated date shown at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 zoontep@gmail.com

📍 ZoonTep — Global Customer Care

Thank you for trusting ZoonTep with your information.