Terms of Service

Last updated: October 11, 2025

Welcome to ZoonTep! By accessing or purchasing from our website (zoontep.com), you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Information

This website is operated by ZoonTep. Throughout the site, the terms “we”, “us”, and “our” refer to ZoonTep. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree with any of these terms, you may not access or use our website or services.

2. Online Store Terms

• You must be at least 18 years old to make a purchase on our site.

• You agree to provide current, complete, and accurate purchase and account information.

• We reserve the right to refuse service or cancel orders if we suspect fraudulent activity or misuse.

3. Products and Pricing

• All prices are listed in USD (or your local currency, if supported).

• We reserve the right to modify product prices, descriptions, or availability without notice.

• ZoonTep is not responsible for typographical errors or pricing inaccuracies.

4. Payment and Billing

• We accept major payment methods through secure third-party processors (Shopify Payments, PayPal, etc.).

• By submitting payment, you confirm that you are authorized to use the chosen payment method.

• All transactions are encrypted for security.

5. Shipping and Delivery

Please refer to our Shipping & Returns Policy for full details.

• Delivery times are estimates and not guaranteed.

• We are not responsible for delays caused by customs, carriers, or incorrect addresses.

6. Returns and Refunds

Please refer to our Return Policy for details.

• Returns are accepted within 14 days of delivery.

• Items must be unused and in original packaging.

7. Warranty

Our products come with a 1-Year Limited Warranty covering manufacturing defects only. For full details, see our Warranty Policy.

8. Intellectual Property

All content on this website — including images, text, graphics, logos, and product designs — is the property of ZoonTep and protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or exploit any content without our express written permission.

9. Limitation of Liability

ZoonTep shall not be held liable for:

• Any indirect, incidental, or consequential damages resulting from your use of our products or services.

• Misuse or unauthorized modification of the product.

• Delays or losses caused by shipping carriers.

In no case shall our liability exceed the purchase price of the product.

10. Accuracy, Completeness & Timeliness of Information

We strive to ensure all information on our site is accurate, but we make no guarantees regarding completeness or reliability. You agree that it is your responsibility to monitor any changes to our website.

11. Third-Party Services

Certain content, products, or services may include links or integrations with third-party providers. We are not responsible for any third-party websites or their practices.

12. Termination

We reserve the right to terminate or suspend access to our website or services at any time, without notice, for any reason, including breach of these terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved in a competent court located in your jurisdiction.

14. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the revised date. Continued use of the site after changes implies acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

📧 zoontep@gmail.com

📍 ZoonTep — Global Customer Care